Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Account registration information (name, email address, password)
• Profile information and preferences
• Communication preferences and settings
• Support requests and correspondence

Usage Data

We automatically collect information about how you use our Service:

• File upload and processing activity
• Feature usage and interactions
• Login times and frequency
• Device and browser information
• IP addresses and location data

User Content

We process and store data you upload to our Service, including:

• Spreadsheet data and files
• Contact lists and email addresses
• Email templates and marketing content
• Processing results and exports

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your data according to your instructions
• Send transactional emails and notifications
• Provide customer support
• Analyze usage patterns to improve our Service
• Comply with legal obligations
• Protect against fraud and abuse

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• Cloud hosting and storage providers
• Email delivery services
• Analytics and monitoring services
• Payment processing services

Legal Requirements

We may disclose information if required by law or in response to legal process, including:

• Compliance with subpoenas or court orders
• Protection of our rights and property
• Prevention of fraud or illegal activity
• Protection of user safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure data centers with restricted access
• Regular security assessments and updates
• Employee training on data protection
• Access controls and authentication requirements

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill our legal obligations:

• Account information: Until you delete your account
• Uploaded files and data: Until you delete them or close your account
• Usage logs: Up to 2 years for analytics and security purposes
• Email communications: Until you unsubscribe or delete your account

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can access and export your data through your account settings or by contacting us.

Correction and Updates

You can update your account information and preferences at any time through your account settings.

Deletion

You can delete your uploaded files and close your account, which will result in the deletion of your personal information.

Communication Preferences

You can opt out of marketing communications while continuing to receive transactional emails necessary for the Service.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and remember your preferences
• Analyze usage patterns and improve our Service
• Provide security features and fraud protection

You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through the Service or via email.